At ENTER 2013, the theme is eTourism opportunities and challenges for the next 20 years exploring information and communication technologies concepts, applications, and business models in travel and tourism. Issues to be covered at the conference include, but are not limited to, the following areas:

• Advanced Distribution Systems
• Electronic Marketing
• Information Search and Retrieval
• Technology Acceptance
• Consumer Inspiration through ICTS
• Eno-Gastronomic Tourism
• Information Interfaces and Presentation
• Travel Search and Meta-Search
• Crisis and e-Tourism
• ICT Adoption, Use, and Value Creation
• Intelligent Systems
• Web 2.0 and Web 3.0
• Distribution Strategies
• ICT-enabled Partnerships and Segmentation
• Legal and Social Aspects
• Website Design and Evaluation
• E-Learning
• ICT and Sustainability
• Mobile Services
• Context-Aware Systems
• E-strategy and e-Business models
• ICT for Regional Development
• Recommender Systems

The conference brings together the research community with industry and it is organised in three streams namely, industry, destinations and research tracks. The conference also features 6 world class keynote speakers. All submissions to the research track is rigorously evaluated for novelty, significance, and soundness. Papers should clearly state the background, introduction, purpose, theory / issues, methodology, results, conclusions and managerial / industry / social implications of the study, and be fully referenced with appropriate citations. The conference celebrates 20 years of continuing contribution and ground breaking interactions within the IFITT community. All started in Innsbruck and we are back here to celebrate our 20th birthday.