- Industry Event
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80th Semi-Annual CHART Hospitality Training Conference
24 - 27 July 2010
The Ritz-Carlton
United States - New Orleans, LAThis conference is the premier gathering of hotel trainers, restaurant trainers and human resource professionals, who meet to learn from inspiring keynote speakers, participate in interactive educational break-out sessions, network together, and share best practices.
These conferences are the premier gathering of hotel trainers, restaurant trainers and human resource professionals, who meet to learn from inspiring keynote speakers, participate in interactive educational break-out sessions, network together, and share best practices.
Each 3 day conference (and the pre-conference day) is packed with informative sessions designed to help hotel and restaurant training professionals’ best solve key issues facing the hospitality industry. Training is at the core of creating and retaining engaging employees.
CHART, a non-profit professional association founded in 1970, is the leading resource for the development and advancement of hospitality training professionals. With more than 700 members from more than 400 multi-unit restaurant and hotel companies, CHART represents a workforce of almost five million. CHART includes all facets of hospitality training, learning and performance professionals; from entry level to senior executive. CHART’s mission is to develop hospitality training professionals to advance industry training practices and improve operational results by providing access to education, tools and resources. www.chart.org -
Contact Information
Natalie Beglen
Phone: (800) 463-5918
Email: nwbeglen@sbcglobal.net
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Company Details
Council of Hotel and Restaurant Trainers (CHART)
www.chart.org
PO Box 2835
USA - Westfield, NJ 07091
Phone: (800) 463 5918
Fax: (800) 427 5436
Email: chart@chart.org
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Event News
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09/18/2009Council Of Hotel And Restaurant Trainers (CHART) Announces 2010 Conferences’ Dates, Locations
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06/04/200978th CHART Hospitality Training Conference Promises Education, Networking, and Solutions for Actionable Employee Training in Hospitality Industry
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10/15/2008Council of Hotel and Restaurant Trainers (CHART) Announces 2009 Hospitality Training Conference Dates and Locations
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08/22/2006Council Of Hotel And Restaurant Trainers (CHART) Hospitality Training Conference Draws Record Attendance
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06/02/2005Council of Hotel and Restaurant Trainers (CHART) 70th Hospitality Training Conference Set for July 23-26, 2005 in Boston
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- Featured HSMAI Publication
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Travel Internet Marketing White Paper SeriesThe HSMAI Travel Internet Marketing Special Interest Group is pleased to present a ten-part series of white papers, as part of its mission to increase members' awareness and understanding of emerging issues, opportunities and trends; and, TIG Global is proud to sponsor the reports as part of its commitment to helping travel professionals drive revenue and profit online by making smart, strategic marketing decisions.
Read More »
- Featured Industry Publication
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How Hotel Guests Perceive the Fairness of Differential Room Pricing
View publication »
When customers perceived hotel revenue management practices to be fair, they are more likely to be satisfied with the hotel and are more likely to return to that hotel in the future. In this survey of 815 people, we examined the effects of three factors on the respondents' assessment of the fairness of hotel rate policies. Those three factors were familiarity with the practice, provision of information about the practice, and the brand class of the hotel. Of those three, we found that familiarity with a pricing practice was far and away the most important factor affecting perceived fairness. The implication is that revenue managers should focus their efforts on increasing guests' familiarity with their pricing practices. (PDF Document)
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