- Industry Event
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HSMAI Hotel Sales Strategy Conference
Maximizing Revenue and Resources in a Changing Economy
31 March 2009
Swissôtel
United States - Chicago, ILSave the dated for the 3rd HSMAI Hotel Sales Strategy conference,. The conference, organized by HSMAI's Hotel Director of Sales & Marketing Special Interest Group, is designed to add even greater value for hotel sales staff attending HSMAI's Affordable Meetings Mid-America, which follows on April 1-2, 2009.
Click Here for a recap of the 2008 Hotel Sales Strategy Conference.
The HDOSM SIG provides information, leadership development, and a variety of other resources specifically relevant to hotel directors of sales and marketing, to sales staff who aspire to one day be directors of sales and marketing, and to other industry professionals interested in developments within hotel sales. Their vision is to establish a resource-rich environment in collaboration with the HSMAI membership that is indispensable for the career professional in hotel sales and marketing.
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Contact Information
Bob Gilbert
United States - McLean, Phone: 703-610-9024
Fax: 703-610-9005
Email: bgilbert@hsmai.org
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Event News
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03/24/2009Meeting and Event Planners Cite Customer Service, Financial Value as Deciding Factors for Bookings in 2009
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02/13/2009Hotel Sales Professionals Find Resources To Navigate Economy
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09/15/2008Distribution And Customer Relationships Important Factors In Changing Economy
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08/22/2008Strategies For Managing Lodging Demand In A Slowing Economy
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07/17/2008Maximizing Revenue And Resources In A Changing Economy
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- Featured HSMAI Publication
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Travel Internet Marketing White Paper SeriesThe HSMAI Travel Internet Marketing Special Interest Group is pleased to present a ten-part series of white papers, as part of its mission to increase members' awareness and understanding of emerging issues, opportunities and trends; and, TIG Global is proud to sponsor the reports as part of its commitment to helping travel professionals drive revenue and profit online by making smart, strategic marketing decisions.
Read More »
- Featured Industry Publication
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How Hotel Guests Perceive the Fairness of Differential Room Pricing
View publication »
When customers perceived hotel revenue management practices to be fair, they are more likely to be satisfied with the hotel and are more likely to return to that hotel in the future. In this survey of 815 people, we examined the effects of three factors on the respondents' assessment of the fairness of hotel rate policies. Those three factors were familiarity with the practice, provision of information about the practice, and the brand class of the hotel. Of those three, we found that familiarity with a pricing practice was far and away the most important factor affecting perceived fairness. The implication is that revenue managers should focus their efforts on increasing guests' familiarity with their pricing practices. (PDF Document)
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23 March 2010Forum Pro 2010
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14 -15 April 2010HSMAI's Affordable Meetings® Mid-America 2010
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16 -17 June 2010HSMAI’s Affordable Meetings® West 2010
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21 June 2010HSMAI Revenue Management & Internet Marketing Strategy Conference
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8 - 9 September 2010HSMAI's Affordable Meetings® National 2010
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23 March 2010Negotiating and Renegotiating Your Contracts – Moving Your Potential Business to Closure
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