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  • Ecole hôtelière de Lausanne Students won the IHIF Strategy Prize in Berlin

    A team of 4 MHA students from the Ecole hôtelière de Lausanne (EHL) won the 3rd Student Strategic Challenge held at the IHIF in Berlin on 7 March with their project called e-Loyalty. The IHIF is Europe's leading Investment Conference for the hotel industry, attended this year by 1600 senior executives representing owners, CEOs and hotel operators/developers, investors and lenders. The EHL victo...

  • Ernst & Young Hospitality and leisure outlook Europe, Middle East, India and Africa

    2009 has gone into the history books as one of the worst for the hotel industry. Revenue per average room (RevPAR) practically collapsed as travelers stayed away. Companies reined in travel expenditure and tourists stayed at home. Business is suffering against all measures and we have seen hotel stocks fall in value around the world. Despite this, hotel closures and large-scale forced sales of di...

  • External: Hard times send hotel industry into 'survival mode' | usatoday.com

    Neil Cornelssen says he misses the free cookies in the evening at one hotel and the daily newspaper outside his door at others. He's also noticing that bath towels in a growing number of hotel rooms are shabby and need to be replaced. Cornelssen, a sales manager in Marlton, N.J., is one of many frequent travelers who say they see the tangible effect that the recession has had on the nation's hot...

  • External: Hotel Pulse: Europe | By Patrick Mayock

    During a general session at the International Hotel Investment Forum earlier this month, Mark Lomanno, president of STR and chairman of STR Global, said hotel performance in Europe is still bleak, despite some hints of optimism. “There is still reluctance to embrace (demand) and raise room rates,” he said of average daily rate growth. “It’s going to be up to hoteliers to say, ‘Do we have trust th...

  • External: Economist: Worst is over, but still pain ahead | By Jeff Higley

    The festive nature of St. Patrick’s Day provided a perfect backdrop for economist Rajeev Dhawan on Wednesday during the opening session of the 22nd annual Hunter Hotel Investment Conference. “A simple fact of life is that all hangovers are lousy,” Dhawan said as he explained the current global financial situation to the hotel-industry executives in attendance.

  • Cornell Hospitality Research Summit Invites Research Presentations

    Researchers in both industry and academe are invited to submit proposals for presentations for the inaugural Cornell Hospitality Research Summit (CHRS), scheduled for October 6-8, 2010, at the School of Hotel Administration on the beautiful Cornell campus in Ithaca, New York. Created and organized by the Cornell Center for Hospitality Research, this "thought leadership" summit will feature keynot...

  • Cendyn Increases Online Business for Galt House Hotel with Advanced Website Design and Marketing

    Cendyn, the leading single-source provider of turnkey online marketing solutions that increase profitability for multi-property hotel companies and large independent hotels, announced the successful completion of its comprehensive web platform redesign for the Galt House Hotel in Louisville, Kentucky. Cendyn, which developed an entirely new website and internet marketing plan for the Galt House, ...

    • Cendyn
    • Thursday, March 18 - 2010
  • Caribbean Alliance For Sustainable Tourism Signs Memorandum

    Attending the importance of cooperation among the different entities in the tourism sector to strengthening the development of tourism in the Caribbean, Caribbean Alliance for Sustainable Tourism (CAST) and Confederación de Organizaciones Turísticas de América Latina (COTAL) has signed a Memorandum of Cooperation to the joint support of both institutions for initiatives that promote sustainabilit...

  • Hotel Industry Pulse index edges upward

    The Hotel Industry Pulse Index (HIP) posted a slight recovery in February, according to economic research firm e-forecasting.com in conjunction with STR. After edging down 0.5 percent in January, HIP improved 1.3 percent in February.

  • StarCite Partners With EveryScape To Provide Rich Visual Experience For StarCite Online Marketplace Properties

    StarCite, Inc., the leading provider of Web-based solutions to strategically manage corporate meetings and events, today announced a new exclusive partnership with EveryScape, creator of "The Real World Online," allowing participating hotel properties to add WebScapes -- fully navigable and interactive 3D replicas of their destinations -- to their listings in StarCite's Global Online Marketplace.

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Featured HSMAI Publication
HSMAI Travel Internet Marketing White Paper SeriesTravel Internet Marketing White Paper Series

The HSMAI Travel Internet Marketing Special Interest Group is pleased to present a ten-part series of white papers, as part of its mission to increase members' awareness and understanding of emerging issues, opportunities and trends; and, TIG Global is proud to sponsor the reports as part of its commitment to helping travel professionals drive revenue and profit online by making smart, strategic marketing decisions.

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Featured Industry Publication

How Hotel Guests Perceive the Fairness of Differential Room Pricing
When customers perceived hotel revenue management practices to be fair, they are more likely to be satisfied with the hotel and are more likely to return to that hotel in the future. In this survey of 815 people, we examined the effects of three factors on the respondents' assessment of the fairness of hotel rate policies. Those three factors were familiarity with the practice, provision of information about the practice, and the brand class of the hotel. Of those three, we found that familiarity with a pricing practice was far and away the most important factor affecting perceived fairness. The implication is that revenue managers should focus their efforts on increasing guests' familiarity with their pricing practices. (PDF Document)

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